Terms of Use
Welcome to Mama Mandu.
These terms are written in plain language so we can be good neighbors. By using mamamandu.com or joining our waitlist, you agree to them. When paid bags open later, buying from us also means you agree to them.
Who we are
Mama Mandu LLC
1500 N Grant St, Ste N
Denver, CO 80203
United States
order@mamamandu.com · privacy@mamamandu.com
That Denver address is our mailing office. Please do not visit it. Saturday drop and pickup, when offered, are arranged by email. They are not walk-in hours at Suite N.
What we offer
Mama Mandu makes fully cooked, frozen beef yaki mandu. Today the site is a free waitlist. We are not selling bags on this site yet. When bags open, a paid order is a retail sale of packaged frozen food to you, for your home — not wholesale, catering, or a restaurant meal.
How to cook
Keep frozen. Pan with a little oil, medium-high, 5 to 7 minutes until golden. Cook to 165°F. Return what you do not eat to the freezer. The bag for that lot is the source of truth for ingredients, allergens, and any claim printed on that pack.
Please read the bag before you cook. Shared equipment may be used. Wheat, soy, sesame, and other allergens may be present. If you cannot eat what is on that label, please do not eat that bag.
Colorado only
We serve Colorado only. When drop is offered, it is limited to the Colorado Springs area we name for that week. Elsewhere in Colorado, pickup in Colorado Springs is the option. We do not ship frozen food. We do not accept out-of-state orders. If you join from outside Colorado, we will decline the waitlist with thanks. You will not be charged to join.
Waitlist
Joining is free. No card is charged for food to join. A waitlist place is not a reserved bag and not a promise of a date. Whop hosts the waitlist. When paid Saturdays open, checkout runs through Whop. We may invite you, decline you, or offer pickup instead of drop if your ZIP is outside that week’s route. We will say so kindly and clearly.
When bags open
Email order@mamamandu.com to leave the waitlist, no fuss.
When a paid Saturday is open:
- Skip by Sunday night, America/Denver, or that bag is still packed.
- If we cancel a Saturday, we refund you or move you to the next date.
- If a bag arrives thawed or incorrect because of us, email order@mamamandu.com within 24 hours. We will replace it or refund that bag.
- We do not refund a bag after it has been cooked simply because the flavor was not to taste.
Payments
There is no food charge to join the waitlist. Paid checkouts, when open, run through Whop. Whop’s terms cover the charge itself.
The site
The Mama Mandu name, site, and pack design belong to Mama Mandu LLC. Please do not copy them for sale.
What we do not promise
We do not promise a Saturday if we cannot pack that week. We do not promise doorstep drop across the whole state. We do not promise grocery-store placement. We do not promise that bags are for sale today.
If something goes wrong
Food is perishable. Please follow the bag. To the fullest extent Colorado law allows, Mama Mandu LLC’s responsibility for an order is limited to what you paid us for that order.
Law
These terms follow Colorado law. If a court is needed, El Paso County, Colorado.
Questions
We would rather hear from you than leave you guessing. order@mamamandu.com
Thank you for making a place for Mama Mandu at your table.
From our family, to yours.